Whether its the condition of the computer parts we supply, the punctuality of our delivery, the customer service of our dedicated sales team or our exemplary packaging and care in handling your computer parts we are obsessed with one key element…Quality.
Our commitment to quality is characterised by our Quality Service Model.
Our defining commitment to Quality
Computer parts stock
Our Market Analyst team carefully review the market to ensure we continually stock the most popular computer parts and machines in the market. We also stock to customer requirements to ensure we are always ready and able to supply what you need…when you need it.
Computer parts testing
All computer parts we supply are fully tested to full ISO 9001 Quality Standards prior to despatch guaranteeing we provide one of the lowest computer parts return rates in the industry.
Environmental
Charterpoint Ltd are fully compliant with all ISO 14001 Environmental Quality Standards. Please view Our Corporate and Social Responsibility (CSR) Statement for further information.
Computer parts packaging
To ensure the safe arrival of your computer parts and to avoid the necessity for any returns, our warehouse team are well-trained in the careful handling and packaging of all computer parts.
Computer parts delivery
We pride ourselves on our punctuality and will not keep you waiting on any order.
Computer parts warranty
Our belief in our product supply-chain is such that we have the confidence to provide a minimum one-year warranty on all computer parts we supply.
Customer care
Every customer is provided with their very own, dedicated Account Manager to handle all your queries, however large or small.
Online Account Manager
Our online customer interface allows you to access your account any time of the day, anywhere in the world.
Call us on +44 (0)161 947 8876 or email feedback@charterpoint.com for more information on how we can help you with your computer parts and IT hardware supply.
